Terms & Conditions

(401) 821-9222

Terms and Conditions

Last updated: March 2026
    1. Acceptance of Terms

    By accessing and using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website.

    These terms apply to all visitors, users, and others who access the website.

    2. Website Purpose

    This website is operated by Mercy Animal Hospital and is intended to provide general information about our veterinary clinic, services, hours, and contact information.The content on this website is provided for informational purposes only and should not be considered veterinary medical advice.

    For diagnosis, treatment, or medical concerns regarding your pet, please contact a licensed veterinarian or schedule an appointment with our clinic.

    If your pet is experiencing a medical emergency, please contact a veterinarian or emergency animal hospital immediately.

    3. Use of the Website

    You agree to use this website only for lawful purposes. You may not:
    - Use the website in a way that could damage, disable, or impair the site
    - Attempt to gain unauthorized access to the website or servers
    - Use automated systems (such as bots or scrapers) to access the website
    - Use the website for fraudulent or harmful purposes

    4. Intellectual Property

    All content on this website, including text, graphics, images, logos, and design elements, is the property of Mercy Animal Hospital unless otherwise stated.
    This content may not be copied, reproduced, distributed, or used without prior written permission.

    5. Third-Party Links

    This website may include links to external websites for additional information or convenience.We do not control these websites and are not responsible for their content, privacy policies, or practices.

    6. Disclaimer

    The information provided on this website is offered “as is” without warranties of any kind.While we strive to keep the information accurate and up to date, Mercy Animal Hospital makes no guarantees regarding:- Accuracy of information
    - Completeness of content
    - Availability of the website

    Use of the website is at your own risk.

    7. Limitation of Liability

    To the fullest extent permitted by law, Mercy Animal Hospital shall not be liable for any damages resulting from the use or inability to use this website.This includes but is not limited to:
    - Direct damages- Indirect damages
    - Incidental damages
    - Consequential damages

    8. Privacy

    Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

    9. Changes to These Terms

    We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with a revised date.Continued use of the website after changes indicates acceptance of the updated terms.

    10. Contact InformationIf you have questions about these Terms and Conditions, please contact:

    Mercy Animal Hospital
    1395 New London Ave Cranston, RI 02920
    Phone: (401) 821-9222
    Email: mercyahri@aol.com
    Logos of two pet insurance companies: "Pets Best" with a teal dog silhouette, and "Healthy Paws" in green text, described as "a Chubb Company."Logos of two pet insurance companies: "Pets Best" with a teal dog silhouette, and "Healthy Paws" in green text, described as "a Chubb Company."

    Happy Pets, Happy People

    Melissa Kaplan

    Five dark blue stars on a black background, arranged in a horizontal line. The image conveys a theme of ratings or excellence.
    To all the staff at Mercy Animal Hospital. You are the most compassionate, caring . Today was one of my worst day’s ever. I had to put down my 16 year old Shitzu Khloe. Dr and Erin for all you did for myself and Khloe. Let me keep her in my arms the whole time. Until she passed , and plus some. Will never ever forget what you did for us and Khloe. Thank you.The Family of Khloe.

    Gia Giusti

    Five dark blue stars on a black background, arranged in a horizontal line. The image conveys a theme of ratings or excellence.
    Dr. Scotto is one of the finest Veterinarians I have ever met. Her love for animals shines through in her kind and gentle manner, especially during the darkest times. We said goodbye to our sweet baby after 16 years, and we couldn't have asked for anyone better than Dr. Scotto to assist our girl to a better place. We are very fortunate to have her at Mercy Animal Hospital. RIP Myla 💖

    Joseph Mangione

    Five dark blue stars on a black background, arranged in a horizontal line. The image conveys a theme of ratings or excellence.
    I can’t thank Dr. Scotto enough for her compassionate care and her incredible staff for helping us through a very difficult time. We have been with Mercy Animal Hospital for 28 years and I can sincerely say that Dr. Dina is carrying  on with the same level of excellence as we’ve come to know at Mercy. Our little Sophie was treated with the utmost respect and care. We are so thankful and appreciative of all of you there at Mercy Animal Hospital

    Melissa Kaplan

    Five dark blue stars on a black background, arranged in a horizontal line. The image conveys a theme of ratings or excellence.
    To all the staff at Mercy Animal Hospital. You are the most compassionate, caring . Today was one of my worst day’s ever. I had to put down my 16 year old Shitzu Khloe. Dr and Erin for all you did for myself and Khloe. Let me keep her in my arms the whole time. Until she passed , and plus some. Will never ever forget what you did for us and Khloe. Thank you.The Family of Khloe.

    Mary Barros

    Five dark blue stars on a black background, arranged in a horizontal line. The image conveys a theme of ratings or excellence.
    Great staff! Fantastic veterinarian!

    Joseph Mangione

    Five dark blue stars on a black background, arranged in a horizontal line. The image conveys a theme of ratings or excellence.
    I can’t thank Dr. Scotto enough for her compassionate care and her incredible staff for helping us through a very difficult time. We have been with Mercy Animal Hospital for 28 years and I can sincerely say that Dr. Dina is carrying  on with the same level of excellence as we’ve come to know at Mercy. Our little Sophie was treated with the utmost respect and care. We are so thankful and appreciative of all of you there at Mercy Animal Hospital

    More Reviews

    A privately owned small animal veterinary practice, proud to be serving our local community since 1954.
    Address
    1395 New London Ave,
    Cranston, RI 02920
    Email
    mercyahri@aol.com
    Phone
    (401) 821-9222
    Fax
    (401) 821-9725
    Opening Hours
    Mondays: 8 AM–12 PM | 1–5 PM | 6–8 PM
    Tuesdays: 8 AM–12 PM | 1–5 PM
    Wednesdays: 8 AM–12 PM
    Thursdays: 8 AM–12 PM | 1–5 PM | 6–8 PM
    Fridays: 8 AM–12 PM | 1–5 PM
    Saturdays: 8 AM–12 PM
    Sundays and major holidays: Closed.

    (401) 821-9222

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