Privacy
Policy

(401) 821-9222

Privacy Policy

Last updated: March 2026
    1. Introduction
    ‍
    ‍    This Privacy Policy describes how Mercy Animal Hospital collects, uses, and protects information when you visit our website.By using this website, you agree to the collection and use of information in accordance with this policy.

    ‍2. Information We Collect

    ‍    We may collect the following types of information:
    ‍Information You Provide
    ‍    If you contact us through email or other communication methods, we may collect:
    - Name
    - Email address
    - Phone number
    - Message content

    This information is used solely to respond to your inquiry or provide requested services.

    ‍Automatically Collected Information

    ‍    When you visit our website, certain information may automatically be collected, such as:
    - IP address
    - Browser type
    - Device type
    - Pages visited
    - Date and time of visits

    This information helps us improve the website and user experience.

    ‍3. Cookies and Tracking Technologies

    ‍    Our website may use cookies or similar technologies to:
    - Improve website performance
    - Analyze website traffic
    - Remember visitor preferences

    You can disable cookies through your browser settings.
    ‍
    ‍4. How We Use Your Information
    ‍
    ‍    We use collected information to:

    - Respond to inquiries or messages
    - Provide customer support
    - Improve website functionality
    - Monitor website usage and performance

    ‍5. Sharing of Information

    ‍    We do not sell, rent, or trade personal information to third parties.Information may only be shared if required by law or necessary to protect the safety, rights, or property of our clinic or users.

    ‍6. Data Security

    ‍    We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage method is completely secure.

    ‍7. Third-Party Services

    ‍    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

    ‍8. Children's Privacy

    ‍    This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

    ‍9. Changes to This Privacy Policy

    ‍    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

    ‍10. Contact Us

    ‍    If you have questions about this Privacy Policy, please contact:
    ‍Mercy Animal Hospital
    1395 New London AveCranston, RI 02920
    Phone: (401) 821-9222
    Email: mercyahri@aol.com
    Logos of two pet insurance companies: "Pets Best" with a teal dog silhouette, and "Healthy Paws" in green text, described as "a Chubb Company."Logos of two pet insurance companies: "Pets Best" with a teal dog silhouette, and "Healthy Paws" in green text, described as "a Chubb Company."

    Happy Pets, Happy People

    Melissa Kaplan

    Five dark blue stars on a black background, arranged in a horizontal line. The image conveys a theme of ratings or excellence.
    To all the staff at Mercy Animal Hospital. You are the most compassionate, caring . Today was one of my worst day’s ever. I had to put down my 16 year old Shitzu Khloe. Dr and Erin for all you did for myself and Khloe. Let me keep her in my arms the whole time. Until she passed , and plus some. Will never ever forget what you did for us and Khloe. Thank you.The Family of Khloe.

    Gia Giusti

    Five dark blue stars on a black background, arranged in a horizontal line. The image conveys a theme of ratings or excellence.
    Dr. Scotto is one of the finest Veterinarians I have ever met. Her love for animals shines through in her kind and gentle manner, especially during the darkest times. We said goodbye to our sweet baby after 16 years, and we couldn't have asked for anyone better than Dr. Scotto to assist our girl to a better place. We are very fortunate to have her at Mercy Animal Hospital. RIP Myla 💖

    Joseph Mangione

    Five dark blue stars on a black background, arranged in a horizontal line. The image conveys a theme of ratings or excellence.
    I can’t thank Dr. Scotto enough for her compassionate care and her incredible staff for helping us through a very difficult time. We have been with Mercy Animal Hospital for 28 years and I can sincerely say that Dr. Dina is carrying  on with the same level of excellence as we’ve come to know at Mercy. Our little Sophie was treated with the utmost respect and care. We are so thankful and appreciative of all of you there at Mercy Animal Hospital

    Melissa Kaplan

    Five dark blue stars on a black background, arranged in a horizontal line. The image conveys a theme of ratings or excellence.
    To all the staff at Mercy Animal Hospital. You are the most compassionate, caring . Today was one of my worst day’s ever. I had to put down my 16 year old Shitzu Khloe. Dr and Erin for all you did for myself and Khloe. Let me keep her in my arms the whole time. Until she passed , and plus some. Will never ever forget what you did for us and Khloe. Thank you.The Family of Khloe.

    Mary Barros

    Five dark blue stars on a black background, arranged in a horizontal line. The image conveys a theme of ratings or excellence.
    Great staff! Fantastic veterinarian!

    Joseph Mangione

    Five dark blue stars on a black background, arranged in a horizontal line. The image conveys a theme of ratings or excellence.
    I can’t thank Dr. Scotto enough for her compassionate care and her incredible staff for helping us through a very difficult time. We have been with Mercy Animal Hospital for 28 years and I can sincerely say that Dr. Dina is carrying  on with the same level of excellence as we’ve come to know at Mercy. Our little Sophie was treated with the utmost respect and care. We are so thankful and appreciative of all of you there at Mercy Animal Hospital

    More Reviews

    A privately owned small animal veterinary practice, proud to be serving our local community since 1954.
    Address
    1395 New London Ave,
    Cranston, RI 02920
    Email
    mercyahri@aol.com
    Phone
    (401) 821-9222
    Fax
    (401) 821-9725
    Opening Hours
    Mondays: 8 AM–12 PM | 1–5 PM | 6–8 PM
    Tuesdays: 8 AM–12 PM | 1–5 PM
    Wednesdays: 8 AM–12 PM
    Thursdays: 8 AM–12 PM | 1–5 PM | 6–8 PM
    Fridays: 8 AM–12 PM | 1–5 PM
    Saturdays: 8 AM–12 PM
    Sundays and major holidays: Closed.

    (401) 821-9222

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